If you have any questions don't hesitate to contact us via the support form below.
Thank you for your interest in the products and services of Arozzi. This Limited Manufacturer Warranty applies to all products purchased from Arozzi Europe or any of our official resellers in Europe.
What does this limited warranty cover?
This Limited Warranty covers any defects in material or workmanship under normal use during the first two years from the date of purchase.
Warranty Period.
During the Warranty Period, Arozzi Europe will repair or replace, at no charge, product(s) or part(s) of a product that proves defective because of improper material or workmanship, under normal use and maintenance.
What will we do to correct problems?
Arozzi Europe will in first hand correct the problem by replacing the faulty part(s), at no charge, using new or refurbished replacement part(s).
How long does the coverage last?
The Warranty Period for any product purchased from Arozzi Europe or any of the official resellers is 2 year from the date of purchase.
A replacement product or part assumes the remaining warranty of the original product.
What does this limited warranty not cover?
This Limited Warranty does not cover any problem that is caused by:
What do you have to do?
To obtain warranty service, you must first contact us through our contact form in order determine the problem and the most appropriate solution for you. You can find in on the tab to the right.
For most countries we use the courier UPS when we ship chairs. The only exception is Cyprus, Malta and Sweden where we use the shipping company Bring. Orders to Malta, Cyprus and Sweden will be picked up at 16.30 (CET). The packages collected by UPS will be picked up between 13.00 – 14.00 (CET). So if you place your order early the packages will be shipped the same day.
All packages are sent from our warehouse in Sweden. When the order have been shipped you will receive an email to the address you entered during the checkout with information on how to track your package.
Delivery time
The delivery time may vary depending on where in Europe you live. But it usually takes between 2-6 business days. Below you will find a list of the countries we can deliver to and the average delivery time.
Country | Average Delivery Time |
---|---|
Austria | 3 Business Days |
Belgium | 2 Business Days |
Bulgaria | 6 Business Days |
Croatia | 5 – 6 Business Days |
Cyprus | 5 Business Days |
Czech Republic | 3 – 4 Business Days |
Denmark | 1 – 2 Business Days |
Estonia | 3 Business Days |
Finland | 3 Business Days |
France | 3 Business Days |
Germany | 2 – 3 Business Days |
Great Britain | 3 Business Days |
Greece | 6 Business Days |
Hungary | 6 Business Days |
Italy | 3 Business Days |
Latvia | 5 Business Days |
Lithuania | 5 Business Days |
Luxembourg | 2 – 3 Business Days |
Malta | 6 – 8 Business Days |
Netherlands | 2 Business Days |
Poland | 2 – 3 Business Days |
Portugal | 4 – 5 Business Days |
Republic of Ireland | 4 Business Days |
Romania | 6 Business Days |
Slovakia | 5 Business Days |
Slovenia | 3 Business Days |
Spain | 4 – 5 Business Days |
Sweden | 1 – 2 Business Days |
Switzerland | 4 – 5 Business Days |
Need help with one of our products? Or maybe you just have a general question for Arozzi? Don't hesitate to contact us! The more information you provide the better we will be able to assist you.